Documentation: Mails from GameDuell

Mails from GameDuell as documentation:
For the documentation of how GameDuell at first aknowledge Jamesols back to the site after his mistake, before excluding him a month later after 'finding' the same, but now unforgivable, mistake again. A month, where Jamesol in good faith wun about 400 euro. Money he also didnt receive from GameDuell.

Mail 1 from 4. of may, 2009:

Dear Mr. xxxx,

Upon further investigation of your player account, we have located a second account with the username "Longsok". This account has been permanently deactivated and all funds on this account will be retained by GameDuell.
Please note that it is explicitly stated in our Terms and Conditions that it is not permitted to have more than one player account at GameDuell.

In order to verify the information you entered upon registration, we kindly ask that you complete and return the attached file along with a copy of a government-issued ID. Your account, "Jamesol", has been temporarily deactivated until this has been completed.

If you have any questions please do not hesitate to contact us.

Best regards,
Julia Simms
GameDuell Customer Service

Mail 2 from 15. of june, 2009:

Dear Mr. xxxx,

Upon analysis of your personal gaming statistics, we have determined that you have achieved scores which suggest the use of unorthodox techniques.

For this reason, we believe that you are in violation of Section 3.5.1.
”FUNDAMENTAL RULES OF USE AND INTERDICTION OF ABUSE: Abuse” of the GD GameDuell GmbH General Terms and Conditions.

Furthermore, after analysing the details of your player account, we have unfortunately established that other player accounts have been registered at GameDuell with the same details as your player account “Jamesol”.

You have been banned from our platform.

In accordance with the GD GameDuell GmbH General Terms and Conditions which became legally binding for you upon registration, GD GameDuell GmbH reserves the right to ban members who influence game events via manipulative means or who register multiple accounts on our gaming platform.

(Here rules in mail, not copied)

Should you, or others involved in this incident, continue to use the services provided by GameDuell or those of a domestic and/or international subsidiary in an unlawful manner, then GameDuell shall reserve the right to assert a claim for compensation. This claim may also encompass compensation arising prior to that point in time.

Best regards,
Caroline Novalis
GameDuell Customer Service

Mail 3 from 17. of june, 2009:

Dear Jamesol,

As we have previously informed you, after analysing your personal gaming statistics, we have determined that you have achieved scores which suggest the use of unorthodox techniques.

Regarding your second account. The account which this is in relation to is an account which was being used until May this year which has since been closed.

For this reason, we believe that you are in violation of Section 3.5.1.
”FUNDAMENTAL RULES OF USE AND INTERDICTION OF ABUSE: Abuse” of the GD GameDuell GmbH General Terms and Conditions.

You have been banned from our platform.

In accordance with the GD GameDuell GmbH General Terms and Conditions which became legally binding for you upon registration, GD GameDuell GmbH reserves the right to ban members who influence game events via manipulative means.

Best regards,
Caroline Novalis
GameDuell Customer Service